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What a shame, you'd think these places would have this stuff figured out by now. It's safe to say I will never return to Mi Rancho. I suggest trying Sanchez or Riviera Maya.

There are at least 3 other Mexican/Latin restaurants in less than a mile from the Teaneck location. And I got nothing except a cold meal and I lost about 20 minutes out of my day. Remake the dish when its blatantly wrong, of course, but this was different so I expected some resolution for my inconvenience.

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And if your manager isn't around, they should have trained their staff as to how to deal with these issues in the first place.

She should have already spoken to a manager about the issue and had something ready for me when I arrived. If you work the front of the house, you should know how to deal with customer issues.

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The woman up front said, 'We don't have any coupons, sorry.' She did not consider offering me anything else like a free appetizer when I order next time, for example, or to even call her manager to remedy this issue.Īs someone who had worked in food service for about 10 years, this is exactly how to lose customers. They give me the sauce and I asked if they would be willing to provide me with a coupon/promo of some sort because I was inconvenienced. So, I had to drive all the way back over there. They offered to re-make the dish which I denied because its wasteful and unnecessary considering all I needed was the enchilada sauce. I found this out when I got home, so I called them immediately. my enchiladas with the appropriate sauce. This particular order was frustrating because I picked it up at 3:45 PM when it was very slow over there and the chef forgot to top. I've ordered from here a few times and the food is decent, but it won't knock your socks off.

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RIVIERA MAYA RESTAURANT TEANECK TV

It's safe to say I will never return to Mi Rancho. offers catering good for groups good for kids street parking waiter service wheelchair accessible tv bike parking Reviews for Sanchez June 2021 Lot of haters on these reviews I ordered their birria tacos, and they were probably the best birria tacos I’ve had this far.

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